At CMWTEC, service is not an add-on — it is part of our engineering promise.
As a Germany-based manufacturer of high-quality finishing machines, we deliver systems that are used across the globe. And because our customers rely on fast response times, expert commissioning, and reliable maintenance, we continuously invest in our international service capabilities.
That’s why we are especially happy to welcome a colleague from our subsidiary CMWTEC India Pvt. Ltd. to our German headquarters this week and next week.
Onsite training across departments: PLC, service, and commissioning
From our CMWTEC India team, our Field Service Engineer Mr. Rushikesh Jarad is currently onsite at our German facility for hands-on training and the latest updates on our machine systems — with a strong focus on:
PLC controls and software updates
Service routines and troubleshooting
Installation processes and commissioning standards
The goal is clear: ensuring that our customers in India and South-East Asia receive the same structured, high-performance service experience that CMWTEC is known for worldwide.
A complete view of how we build and support our machines
During his visit, Mr. Jarad is moving through multiple areas of our headquarters to gain a full end-to-end understanding of our workflows.
He is collaborating closely with our teams in:
Programming – to deep-dive into PLC logic, updates, and practical service scenarios.
Workshop & installation – to follow installation procedures, mechanical setups, and best practices for reliable commissioning.
eLab (electronic modules) – to learn calibration processes and electronic service routines that are essential for stable long-term machine performance.
This cross-department approach ensures that knowledge is not isolated: it connects software, mechanics, and electronics — exactly the combination needed for efficient service and fast support in the field.
Why this matters: faster paths, stronger service in the region
Our machines are shipped, installed, and maintained worldwide — and as demand grew across India and the wider region, we founded CMWTEC India as a dedicated local subsidiary to guarantee:
shorter response times
regional expertise and availability
direct on-site support and consulting
reliable spare parts and service processes
With ongoing training like this, we strengthen the synergy between German engineering excellence and local service power in India — enabling our customers to keep production running smoothly and efficiently.
A special moment: Happy Birthday, Jarad!
Beyond training and technical exchange, this visit also brought a personal highlight: during his stay, we celebrated Mr. Jarad’s birthday together with our team here in Germany.
Happy Birthday, Jarad!
We’re proud to have you on board — and we’re looking forward to supporting our customers together with even stronger local service in India and South-East Asia.
At CMWTEC India Pvt. Ltd., we provide reliable, state-of-the-art local support designed to meet your specific needs. Our expert service team offers tailored solutions, specialized advice, and dedicated support to help you optimize your production processes.
Whether you’re looking to upgrade or retrofit existing machines, enhance operational efficiency, or require technical consulting — we are here for you. Benefit from the perfect synergy of German engineering excellence combined with exceptional on-site service in India.
Get in touch with us today and elevate your production efficiency.